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Privacy Policy & SMS Terms of Service

Effective Date: July 22, 2026

1. Privacy Policy

Information Collection & Use Samson Cyber collects personal information, such as your name, email address, and phone number, only when voluntarily provided by you through direct contact, inquiry forms, or phone communications. This information is strictly used to respond to customer service requests, provide requested technical support, and fulfill direct business inquiries. Mobile Information Protection All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties. No mobile phone numbers, SMS opt-in data, or personal consent details will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Data Protection & Retention We maintain administrative and technical security measures to protect your personal information. Users may contact us at any time to request access to, correction of, or deletion of their personal data.

2. SMS Terms & Conditions

Program Description Samson Cyber Messaging provides conversational and two-way SMS responses regarding customer service inquiries, technical support, and general service updates.

Opt-Out Instructions You can cancel the SMS service at any time. Just text "STOP" to the phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Support & Help If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@samsoncyber.net.

Additional Disclosures Carriers: Carriers are not liable for delayed or undelivered messages. Rates & Frequency: As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive message frequency depending on your interaction with us. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy: If you have any questions regarding privacy, please read our Privacy Policy above or visit https://www.samsoncyber.net/privacy-policy.

5. Contact Us

If you have questions regarding our privacy practices or security measures, please reach out to our compliance team at inquiry@samsoncyber.com.

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